1. Our Commitment to Your Privacy
Connect Me Co. (“we”, “us”, “our”) is a business based in Australia, committed to protecting your privacy and handling your personal information in an open and transparent way.
This Privacy Policy explains how we collect, hold, use, and disclose your personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).
By visiting our website, connectmeco.com, and using our services, you agree to the collection, use, and disclosure of your personal information as described in this policy.
2. The Information We Collect
The types of personal information we collect depend on your interaction with us.
a) Information You Provide to Us
When you complete an enquiry form on our website, we collect the personal information you voluntarily provide. This may include:
- Your full name
- Your email address
- Your telephone number
- Your country of residence
- Details about the services you require
b) Website Usage Information
We may collect non-personally identifiable information about your visit to our website to help us improve our services. This may include your IP address, browser type, operating system, and pages visited.
3. How We Use Your Information
We use your personal information for the primary purpose for which it was collected:
- To assess your enquiry.
- To Communicate With You: To respond to your questions, provide information, and manage our relationship with you.
- For Internal Operations: To improve our website, business processes, and service offerings through analysis of user trends.
- To Comply with Legal Obligations: To meet our responsibilities under Australian law.
4. Disclosure of Your Information
We will only disclose your information in the following circumstances:
- To Our Service Providers: We may share information with third-party service providers who assist us in operating our business, such as companies that provide website hosting and data storage services.
- As Required by Law: We may disclose your information if required to do so by law, or in response to a request from a law enforcement agency.
5. Overseas Disclosure of Personal Information
You acknowledge that by providing this consent, we are not required to ensure that the overseas recipient handles your personal information in compliance with the Australian Privacy Act. The overseas recipient may not be subject to privacy laws that provide the same level of protection as in Australia.
6. Security of Your Information
We take reasonable steps to protect the personal information we hold from misuse, interference, loss, unauthorised access, modification, or disclosure. We use technical and organisational measures to safeguard your data.
In the event of a data breach that is likely to result in serious harm, we will notify you and the Office of the Australian Information Commissioner (OAIC) in accordance with the Notifiable Data Breaches (NDB) scheme.
7. Accessing and Correcting Your Information
You have the right to request access to the personal information we hold about you and to request that we correct any inaccuracies. To make a request, please contact us using the details below. We will respond to your request within a reasonable timeframe.
8. How to Make a Complaint
If you believe we have breached the Australian Privacy Principles or have a concern about our handling of your personal information, please contact us first. We will investigate your complaint and attempt to resolve the matter with you directly.
Contact Person: Privacy Officer
Email: contact@connectmeco.com
Phone: 0478 247 740
If you are not satisfied with our response, you have the right to make a complaint to the Office of the Australian Information Commissioner (OAIC). The OAIC can be contacted at:
Website: www.oaic.gov.au
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time by publishing a new version on our website. We encourage you to review this page periodically to stay informed of any changes.